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Frequently Asked Questions
Why end at midnight every night?
Our schedule has shifted to start earlier and end earlier to accommodate our new venue. Honestly though, we've been tempted to try this schedule shift for a while now. Get the same amount of dancing and don't feel like you have jet lag when you go home? Yes please!
Why the registration cap?
The venue capacity is 450, but the registration cap is 200. What gives?
Reason 1: We think 200-ish is the perfect size for the kind of event we want to have. No one is likely to get lost in the crowd, and you get to see the same lovely faces for the whole weekend.
Reason 2: We greatly value mobility around the venue. Lots of space to walk around the entire dance floor, never in anyone's way, and able to place yourself for the perfect cabeceo/mirada.
What's Your Refund Policy?
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Refunds requested through July 19, 2026 will receive a full refund, minus $20 admin fee
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No refunds will be issued for requests made after July 19, 2026.
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No partial refunds on couples passes
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No pass transfers allowed without written permission
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We do not offer rollover passes. Your pass will either be refunded per above if before the cancellation deadline, or we will assist in finding someone to transfer your pass to, though success is not guaranteed.
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All refund, pass transfer, and pass upgrade requests must be made via email to info@treecitytango.com.
If Follower Registration is Closed, When Will it Open Again?
If registration for a specific role is temporarily closed, we'll try to reopen it again as soon as balance is restored. If registration is full, we've unfortunately run out of passes for that type. Or contact your favorite lead to register with you!
Will You Be Offering À La Carte Pricing?
We find that being surrounded by people committed to the full festival experience really enhances the atmosphere for everyone, so we won't be offering a la carte items.
What Food and Beverages Will be Provided?
Check out the Food Page under "Logistics"
I'd Like to Share a Ride or a Hotel with Someone
That's not a question, but we'll answer it anyway. A Facebook group was created to help people coordinate. Check it out HERE.
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